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This application is a service of the Singapore Government.

Health Sciences Authority

FAQs

asg-faq

Food Safety FAQs

How much is the testing fee?

Please contact us for assistance.

How do I submit samples?

You can send in your samples, together with the Submission Form, to Food Safety Laboratory by post, courier or in person, and attention your samples to “Food Safety Laboratory - Applied Sciences Group”.

The report would be sent to you by post or self-collection.

Submission Form (please complete and submit together with your sample)

How can I pay?

  • NETS
  • Credit card
  • GIRO
  • Telegraphic Transfer

How can I collect the report?

  • In-person. Collection of report from the Registry counter @ HSA, Level 1 (Authorization letter is required for collection of report on behalf of submitter)
  • Via post

How long will the analysis take?

Your turn-around time would depend on the test type. Our specialist will be able to give you an estimate turn-around time during your discussion. Typically, the turnaround time can vary between 10-30 business days from the date of receipt of sample. It does not include the time required for confirmatory / investigative work unless otherwise indicated.

When can we send in samples?

You can send your sample from 8:30 am to before 5:00pm (our finance closes account at 5:00pm), to the reception counter at Level 1, 11 Outram Road, S’pore 169078 (opp. Outram MRT Station). Our laboratory does not offer a collection service for samples from client’s office. FSD will make reasonable effort to complete the test within the turnaround time indicated in any quotation issued by FSD, or as may be agreed by FSD, but accepts no responsibility for any failure to meet the turnaround time for any reason. FSD is not obliged to commence any test before full payment of the testing fee is made. The client is deemed to be aware of the testing fee payable for the testing to be conducted by FSD.

For samples sent in after 2:00pm, the turnaround time will start on the next working day. You can attention your sample to:
Food Safety Laboratory,
11 Outram Road
Singapore 169078

Upfront payment is required before we can register your sample for analysis. For telegraphic transfer (TT) payment, your company will have to bear all related bank charges for both sides.

How can I contact you?

Tel: (65) 62130806
Email: HSA_Info@hsa.gov.sg

Address:
Food Safety Division
Health Sciences Authority
11 Outram Road
Singapore 169078