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This application is a service of the Singapore Government.

Health Sciences Authority

Contact Info

enquiry-contact

Contact List

To search for contact details of specific personnel, please access the Singapore Government Directory (SGDI) service.

General Enquiry

Department(s) Address Contact

General Enquiry

11 Outram Road,
Singapore 169078.

Tel: (65) 6213 0838
Tel: 1800-2130800 (Quality Service Manager)
Fax: (65) 6213 0749
Email: HSA_Info@hsa.gov.sg

E-Service Technical Help

11 Outram Road,
Singapore 169078.

Tel: (65) 6776 0168 
(from 7.00 am to midnight daily)
Fax: (65) 6872 3054
Email:helpdesk@hsahelp.gov.sg

Health Products Regulation Group

Department(s) Address Contact

General Enquiries

Health Products Regulation Group (HPRG)
Health Sciences Authority
11 Biopolis Way #11-01
Helios
Singapore 138667

General Enquiry

Tel: (65) 6866 1111
Fax: (65) 6478 9076

Click here to submit an enquiry

Operating Hours
Monday to Thursday: 8.00am to 5.30pm
Friday: 8.00am to 5.00pm

Weekends and Public Holidays: Closed

Therapeutic Products

  Therapeutic Products Branch - Therapeutic Products Registration
Tel: (65) 6866 1111
Fax: (65) 6478 9032

Click here to submit an enquiry

Advanced Therapeutic Products

  Advanced Therapeutic Products Unit - Cell, Tissue and Gene Therapy Products
Tel: (65) 6866 1111
Fax: (65) 6478 9032

Click here to submit an enquiry

Medical Devices

 

Medical Devices Branch - Enquiries on:

1. Medical Devices
2. Special Authorization Routes and Personal Imports
3. FSCA and Adverse Events Matters

Tel: (65) 6866 1111
Fax: (65) 6478 9028

Click here to submit an enquiry

Complementary Health Products

 

Complementary Health Products Branch -
Enquiries on:

1. CPM / Traditional Medicines
2. Health Supplements

Tel: (65) 6866 1111
Fax: (65) 6478 9037

Click here to submit an enquiry

Cosmetic Products

 

Cosmetics Control Unit - Cosmetic Products
Tel: (65) 6866 1111
Fax: (65) 6478 9754

Click here to submit an enquiry

Clinical Trials

 

Clinical Trials Branch - Regulatory Matters of Clinical Trials
Tel: (65) 6866 1111
Fax: (65) 6478 9034

Click here to submit an enquiry

Manufacturing, Importation & Distribution

 

Audit and Licensing Division - Enquiries for:

1. Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) /
Retail Pharmacy

2. Licensing and Certification / Import of Personal Medication / Controlled Drugs / Psychotrophic Substance / Medical Device Dealers

Tel: (65) 6866 1111
Fax: (65) 6478 9068

Click here to submit an enquiry

Medical Advertisements & Sales Promotion

 

Medical Advertisements Unit - Medical Advertisement and Sales Promotion
Tel: (65) 6866 1111
Fax: (65) 6478 9038

Click here to submit an enquiry

Safety Alerts & Product Recalls   Vigilance and Compliance Branch - Health Product Safety Enquiry
Tel: (65) 6866 1111
Fax: (65) 6478 9069

Click here to submit an enquiry
Enforcement   Enforcement Branch - Illegal Dealing of Health Products
Tel: (65) 6866 3485
Fax: (65) 6478 9065
Email: HSA_IS@hsa.gov.sg 

Tobacco Control

Tobacco Regulation Branch
Health Products Regulation Group
Health Sciences Authority
3 Biopolis Drive
#03-16, Synapse
Singapore 138623

Enquiries on Licensing
Tel: (65) 6684 2031 / (65) 6684 2032
Fax: (65) 6684 1502

Feedback on tobacco-related offences
Tel: (65) 6684 2036 / (65) 6684 2037
Fax: (65) 6684 1502

Click here to submit an enquiry

Blood Services Group

Department(s) Address Contact

Bloodbank@HSA

Health Sciences Authority 
(Opposite Outram Park MRT Station)
11 Outram Road 
Singapore 169078

Bloodbank Registration Counter
Tel: (65) 6213 0626

Post Donation Call Back Line (24 hr Service)
Tel: 1800 - 226 3320

Red Cross Blood Donor Recruitment Programme
Tel: 6220 0183

Bloodbank@Dhoby Ghaut

Dhoby Xchange (Near Exit B)
#B1-05/06/07/08/09 
11 Orchard Road 
Singapore 238826

Bloodbank Registration Counter
Tel: (65) 6333 5532

Post Donation Call Back Line (24 hr Service)
Tel: 1800 - 226 3320

Bloodbank@Woodlands

Woodlands Civic Centre 
(Opposite Causeway Point)
900 South Woodlands Drive
#05-07 Singapore 730900

Bloodbank Registration Counter
Tel: (65) 6766 0576

Post Donation Call Back Line (24 hr Service)
Tel: 1800 - 226 3320

Bloodbank@Westgate Tower

Westgate Tower
1 Gateway Drive
#10-01 to 05
Singapore 608531

Bloodbank Registration Counter
Tel: (65) 6710 7548

Post Donation Call Back Line (24 hr Service)
Tel: 1800 - 226 3320

Applied Sciences Group

Department(s) Address Contact

Chemical Metrology

Chemical Metrology Division
1 Science Park Road
#01-05/06, The Capricorn,
Singapore Science Park II,
Singapore 117528

Main Line
Tel: (65) 6775 1605

For enquiries concerning PT programme:
Email: HSA_CMLPT@hsa.gov.sg

For enquiries concerning EQA programme:
Email: HSA_CMLEQA@hsa.gov.sg

Food Safety

Food Safety Division
11 Outram Road,
Singapore 169078

Customer Service
Tel: (65) 6213 0805/ 6213 0806
Fax: (65) 6213 0749

Submission and Collection Hours:
HSA Counter, Level 1
8.30am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Pharmaceuticals, Cosmetics & Tobacco

Pharmaceutical Division
11 Outram Road,
Singapore 169078

 

Main Line
Tel: (65) 6213 0805 / 6213 0806
Fax: (65) 6213 0749
Email: HSA_PD_Enquiry@hsa.gov.sg

Submission and Collection Hours:
HSA Counter, Level 1
8.30am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Forensic Medicine

Forensic Medicine Division
Applied Sciences Group
Health Sciences Authority
11 Outram Road,
Singapore 169078

Forensic Medicine Operations
Mortuary
Outram Rd
Singapore 169608

Forensic Medicine Division
Tel: (65) 6326 6027/ 6213 0659 / 6213 0821
Fax: (65) 6225 0217




Forensic Medicine Operations
Tel: (65) 6326 6027 / 6222 1712
Fax: (65) 6222 3092

 

Forensic Biology

DNA Profiling Laboratory @ Outram
11 Outram Road,
Singapore 169078

 


 

DNA Profiling Laboratory @ Synapse
3 Biopolis Drive, Synapse,
#03-14/15,
Singapore 138623


 

DNA Database Laboratory @ PCC

391 New Bridge Road,
Block A, #07-05,
Police Cantonment Complex,
Singapore 088762

Main Line
Tel: (65) 6213 0779
Fax: (65) 6213 0855 / 6213 0749

Submission and Collection Hours:
(For SPF, except Div D, Div F and Div J)
HSA Counter, Level 3
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Main Line
Tel: (65) 6684 1503
Fax: (65) 6684 1505

Submission and Collection Hours:
(For SPF Div D, Div F, Div J and CNB)
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Main Line
Tel: (65) 6557 3503
Fax: (65) 6557 3516

Submission and Collection Hours:
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Forensic Science

Forensic Science Division
11 Outram Road,
Singapore 169078

Main Line
Tel: (65) 6213 0747 (Criminalistics)

Submission and Collection Hours:
HSA Counter, Level 3
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Main Line
Tel: (65) 6213 0736 (Document Examination)

Submission and Collection Hours:
Forensic Chemistry & Physics Lab
Basement (B1-3)
8.30am to 5.00pm
Monday to Friday

Illicit Drugs

Illicit Drugs Division
11 Outram Road,
Singapore 169078

Main Line
Tel: (65) 6213 0712

Submission and Collection Hours:
HSA Counter, Level 3
2.00pm to  5.00pm
Monday to Friday 

Toxicology

Drug Abuse Testing Unit (ATL-DAT)
11 Outram Road,
Singapore 169078

 

 

Clinical & Forensic Toxicology Unit (ATL-CFT)
11 Outram Road,
Singapore 169078

 

Main Line
Tel: (65) 6213 0748

Submission and Collection Hours:
Drug Abuse Testing Counter, Level 3
8.00am to 4.00pm (Submission)
8.00am to 5.00pm (Collection)
Monday to Friday

Main Line
Tel: (65) 6213 0740

Submission and Collection Hours:
Clinical & Forensic Toxicology Unit, Level 3
8.30am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday