Make an Application - apply@prism
- Apply for Form A Poisons Licence [View guide]
- Apply for Licence to Manufacture/Assemble Controlled Drugs [View guide]
- Apply for Licence to Sell Controlled Drug by Wholesale [View guide]
- Authorization to import Restricted/Psychotropic Substances, Licence to export Psychotropic Substances, Licence to import/export Controlled Drugs and Licence to sell Controlled Drugs by way of wholesale
Track Application Status - track@prism
- My To-Do Lists (e.g. re-input requests, queries)
- My Processed Applications
- My Pending Applications
- My Draft Applications
All draft applications will be saved in the system for only 7 days after the latest update. To save a draft application in the system for another 7 days, please extenddraft@prism.
An application's status can also be checked via SMS. To do so, simply type:
PRISM ENQ [Application no]
E.g. PRISM ENQ 0123456A
and send to 9787 2222.
To check an application's status by phone (icall@hsa), please dial:
1800 2255 472
(1800 CALL HSA)
and follow the voice instructions. Please have the application number ready.
For your convenience, icall@hsa is available in English on a 24-hour basis.
Clearance for Import and Export - clearance@prism
Withdraw Application - withdraw@prism
Cancel Licence - cancel@prism
Amend Licence - amend@prism
- Amend Form A Poisons Licence [View guide]
- Amend Company Information
- Amend Licence to Manufacture/Assemble Controlled Drugs [View guide]
- Amend Licence to Sell Controlled Drugs by Wholesale [View guide]
- Amend Applicant's Details for licences and applications (Not applicable for Form A Poison License and Control Drug Wholesaler License)