• Make an application

• Track application status

• Clearance for Import and Export

• Withdraw application

• Cancel licence

• Amend licence

• Renew licence

• Licencing history

• Online information search

• Apply for Form A Poisons Licence [View guide]
• Apply for Licence to Manufacture/Assemble Controlled Drugs [View guide]
• Apply for Licence to Sell Controlled Drug by Wholesale [View guide]
• Authorization to import Restricted/Psychotropic Substances, Licence to export Psychotropic Substances, Licence to import/export Controlled Drugs and Licence to sell Controlled Drugs by way of wholesale
  

• My To-Do Lists (e.g. re-input requests, queries)
• My Processed Applications
• My Pending Applications
• My Draft Applications

All draft applications will be saved in the system for only 7 days after the latest update. To save a draft application in the system for another 7 days, please extenddraft@prism.

By SMS

An application's status can also be checked via SMS. To do so, simply type:

PRISM ENQ [Application no]
E.g. PRISM ENQ 0123456A

and send to 9787 2222.

By phone

To check an application's status by phone (icall@hsa), please dial:

 1800 2255 472
(1800 CALL HSA)

and follow the voice instructions. Please have the application number ready.

For your convenience, icall@hsa is available in English on a 24-hour basis.

• Confirmation of Import and Export of Controlled Drugs and Psychotropic Substances [View guide]

• Withdraw Application for Form A Poisons Licence [View guide]
• Withdraw Application for a Licence to Manufacture/Assemble Controlled Drugs [View guide]
• Withdraw Application for a Licence to Sell Controlled Drugs by Wholesale [View guide]

• Cancel Form A Poisons Licence [View guide]
• Cancel Licence to Manufacture/Assemble Controlled Drugs [View guide]
• Cancel Licence to Sell Controlled Drugs by Wholesale [View guide]
  
  

• Amend Form A Poisons Licence [View guide]
• Amend Company Information
• Amend Licence to Manufacture/Assemble Controlled Drugs [View guide]
• Amend Licence to Sell Controlled Drugs by Wholesale [View guide]
• Amend Applicant's Details for licences and applications (Not applicable for Form A Poison License and Control Drug Wholesaler License)

• Auto Renewal Preference

• Renew Form A Poisons Licence [View guide]
• Renew Licence to Manufacture/Assemble Controlled Drugs [View guide]
• Renew Licence to Sell Controlled Drugs by Wholesale [View guide]
  
  

• View my Approved Licences
• View my Expired Licences
• View my Cancelled Licences

• Companies Licensed to Import, Wholesale or Manufacture Health Products
• Poisons Licence Holders