• Make an application

• Track application status

• Withdraw application

• Cancel licence

• Amend licence

• Renew licence

• Licencing history

• Online information search

• Apply for Tobacco Retail Licence
• Apply for Tobacco Import and Wholesale Licence

Please note that the normal processing time for a new tobacco retail licence application is 4 working days, while that of a new tobacco import/wholesale licence application is 7 working days.
Omission of any required documents might result in longer processing times; an application will also be rejected if the required documents are not submitted within one week.

• My To-Do Lists (e.g. re-input requests, queries)
• My Processed Applications
• My Pending Applications
• My Draft Applications

All draft applications will be saved in the system for only 7 days after the latest update. To save a draft application in the system for another 7 days, please extenddraft@prism.

• Withdraw Tobacco Retail Licence Application [View guide]
• Withdraw Tobacco Import and Wholesale Licence Application [View guide]

• Cancel Tobacco Retail Licence
• Cancel Tobacco Import and Wholesale Licence [View guide]
  

• Amend Tobacco Retail Licence
• Amend Tobacco Import and Wholesale Licence [View guide]
• Amend Company Information
• Amend Applicant's Details (Applicable for Import/Wholesale licence & payment via GIRO only)
  

Please note that the normal processing time for amending a tobacco retail licence is 3 working days, while that of a tobacco import/wholesale licence is 4 working days.

Omission of any required documents might result in longer processing times; an amendment will also be rejected if the required documents are not submitted within one week.

• Auto Renewal Preference

• Renew Tobacco Retail Licence
• Renew Tobacco Import and Wholesale Licence [View guide]

• View my Approved Licences
• View my Expired Licences
• View my Cancelled Licences

• Retail Outlets