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Health Sciences Authority
Dear Healthcare Professional Letters

CareLink™ Network updates to address Longevity Estimator Error

Audiences

Healthcare professional

Industry member

Product type

Medical devices

19 November 2020

This article has been migrated from an earlier version of the site and may display formatting inconsistencies.

A Dear Healthcare Professional Letter has been issued by Medtronic International Limited to inform healthcare professionals on the availability of a recent released CareLink™ Network update (version CLN18) which includes an update to address the potential longevity estimator display error for a subset of implanted cardiac device models. This is as a follow-up to the communications issued in October 2019 and June 2020 to notify healthcare professionals on this issue and the release of the first phase of the software updates to correct this issue respectively. This letter provides information on software updates for the device models in the second phase. Healthcare professionals are advised to be aware that a difference in displayed longevity estimates between programmers and the CareLink™ Network may be observed until all programmers are updated. Please refer to the letter for details.

Only abstracts of the Dear Healthcare Professional Letters (DHCPL) are provided on this website. Details of these letters can be found in the MOH Alert System, which is accessible via the Health Professionals Portal (HPP), a one-stop portal for all healthcare professionals in Singapore. Dentists, medical doctors and pharmacists may access HPP at https://hpp.moh.gov.sg and follow the procedures below to access the MOH Alert system.

Step 1: Select your profession under ‘For Healthcare Professionals’.

Step 2: Click on ‘Useful links’.

Step 3: Click on ‘MOH Alert’ and log in via Singpass.

Step 4: Click on ‘Drug Alerts’ or ‘Med Device Alerts’ to view the DHCPLs.

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