Cracked cartridges found in batches from cartridge supplier and used for filling of Novo Nordisk insulin products

A Dear Healthcare Professional Letter has been issued by Novo Nordisk to inform healthcare professionals on cracked cartridges found in some insulin products. During production, 3ml cartridges with circular non-penetrating cracks on the outer surface of the cartridge around 4-6 mm below the “shoulder” of the cartridge were found. The frequency of such defects approximately translates to one cartridge per 4444 boxes. Where possible, healthcare professionals are advised to inspect cartridges prior to dispensing. Please refer to the letter for details.

Only abstracts of the Dear Healthcare Professional Letters (DHCPL) are provided on this website. Details of these letters can be found in the MOH Alert System, which is accessible via the Health Professionals Portal (HPP), a one-stop portal for all healthcare professionals in Singapore. Dentists, medical doctors and pharmacists may access HPP at https://hpp.moh.gov.sg and follow the procedures below to access the MOH Alert system.

Step 1: Select your profession under ‘For Healthcare Professionals’.

Step 2: Click on ‘Useful links’.

Step 3: Click on ‘MOH Alert’ and log in via Singpass.

Step 4: Click on ‘Drug Alerts’ or ‘Med Device Alerts’ to view the DHCPLs.