Cybersecurity improvements to address vulnerabilities related to Medtronic Conexus™ Telemetry

A Dear Healthcare Professional Letter has been issued by Medtronic International Ltd to inform healthcare professionals of the cybersecurity improvements to address vulnerabilities related to Medtronic Conexus^™ Telemetry. This is a follow-up to earlier notifications from Medtronic regarding the vulnerabilities and the first phase of software updates to address them in March 2019 and January 2020 respectively. Medtronic is now releasing the second phase of software updates in the Medtronic programmers to address the issue. A local Medtronic representative can assist healthcare professionals in installing the Conexus^™ Telemetry update on programmers in their patients' accounts. Thereafter, each patient’s device will automatically receive the updated software during device interrogation with an updated programmer at implant or the next regularly scheduled clinic visit. Healthcare professionals are advised that there is no need to schedule patients to come in outside of their planned, scheduled visits, as no patient harm has been reported due to this issue. Please refer to the letter for details.

Only abstracts of the Dear Healthcare Professional Letters (DHCPL) are provided on this website. Details of these letters can be found in the MOH Alert System, which is accessible via the Health Professionals Portal (HPP), a one-stop portal for all healthcare professionals in Singapore. Dentists, medical doctors and pharmacists may access HPP at https://hpp.moh.gov.sg and follow the procedures below to access the MOH Alert system.

Step 1: Select your profession under ‘For Healthcare Professionals’.

Step 2: Click on ‘Useful links’.

Step 3: Click on ‘MOH Alert’ and log in via Singpass.

Step 4: Click on ‘Drug Alerts’ or ‘Med Device Alerts’ to view the DHCPLs.