Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Health Sciences Authority
HSA Updates

HSA Updates on the Voluntary Recall of Tollyjoy Cotton Wool Rolls by Tollyjoy Baby Products Pte Ltd

Audiences

Consumer

Healthcare professional

Industry member

Product type

Others

19 June 2013

This article has been migrated from an earlier version of the site and may display formatting inconsistencies.

The Health Sciences Authority (HSA) is overseeing the voluntary market recall of the Tollyjoy cotton wool rolls distributed by Tollyjoy Baby Products Pte Ltd and sold in Singapore. The Tollyjoy product affected by this recall is the cotton wool rolls (Article No. 1103). Annex 1 provides further information on the affected products. Annex 2displays a copy of the print advertisement on this Recall placed on the Straits Times by Tollyjoy Baby Products Pte Ltd.

2      Tollyjoy Cotton Wool (Article No: 1103) has been marketed for family care, cosmetic use and first aid.

3      On 02 May 2013, Tollyjoy Baby Products Pte Ltd was informed by a consumer of an incident where the presence of needle-like metallic objects were found inside a piece of Tollyjoy cotton wool. In response to this incident, Tollyjoy Baby Products Pte Ltd initiated an investigation and is now conducting a voluntary recall of the affected products.

4      To date, Tollyjoy Baby Products Pte Ltd has confirmed that the recent incident involving presence of needle-like objects remains its only known case.

HSA's Action and Advisory

5      HSA is overseeing the recall being undertaken by Tollyjoy Baby Products Pte Ltd.

6      HSA advises member of public to:

  • Cease using the affected Tollyjoy cotton wool rolls as advised by Tollyjoy Baby Products Pte Ltd.

  • Contact Tollyjoy Baby Products Pte Ltd for a product return if they have purchased the Tollyjoy brand cotton wool.

7      For further information, consumers are advised to contact Tollyjoy Baby Products Pte Ltd at 6542 6988 between the hours of 0830 to 1800 from Monday to Friday or email to feedback@tollyjoy.com.sg. Consumers may also visit their website for details on the return of affected products.

8      HSA will continue to monitor the situation closely and take all appropriate actions to protect public health and safety.

HEALTH SCIENCES AUTHORITY 
SINGAPORE 
19 JUNE 2013 

Download PDF version here [PDF, 347 KB]

Back to top