Product Recalls
Recall of Difflam Forte (benzydamine) Throat Spray
Audiences
Healthcare professional
Product type
Therapeutic Products
13 December 2023
Retail-level recall of one batch of Difflam Forte (benzydamine) Throat Spray due to erroneous distribution of stocks meant for another country, where the product carton packaging is different from the locally registered packaging.
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Recall details
Date of recall: | 4 December 2023 |
|---|---|
Product: | Difflam Forte Throat Spray |
Active Ingredient: | Benzydamine hydrochloride 3mg/ml |
Product Category: | Therapeutic product |
Batch No.: | 0503 (Non-SG pack) |
Class of Recall: | 2 |
Level of Recall: | Retail |
Local Company: | iNova Pharmaceuticals (Singapore) Pte. Ltd. |
Description of Issue: | Erroneous distribution of stocks meant for another country, where the product carton packaging is different from the locally registered packaging. |
Recall Instructions: | Pharmacies, hospitals and clinics: Stop supplying the affected batch in Non-SG packaging and return the remaining stocks to the company |
Note:
The Health Sciences Authority (HSA) publishes information regarding recalls of health products supplied in Singapore. These product recalls may be conducted on a company’s own initiative or upon HSA request to remove products where there are issues with quality, safety or efficacy.
When a recall is initiated, it does not necessarily imply that a product is considered unsafe or is inefficacious. A recall can also be initiated to remove products with quality defects that does not impact safety or efficacy from the market so as to ensure that products registered in Singapore continue to meet the stringent regulatory standards stipulated by HSA.
Not all recalls will lead to press releases. However, when a recall involves a product that has been widely distributed or a product that poses a serious health risk, HSA will issue a press release to inform members of public.
Class of recall
A recall is classified as Class 1 or Class 2 depending on the potential hazard of the issue.
Class 1: For recalls of products with issues that can potentially cause serious adverse health outcomes or death.
Class 2: For recalls of products with issues that would not likely cause serious adverse health outcomes.
Level of recall
The level of product recall will depend on the potential hazard of the affected product, extent of distribution and whether other mitigating measures can be taken to address the issue.
1. Consumer level: Affected product or batch(es) recalled from patients and consumers as well as wholesale suppliers, retail suppliers, hospitals, clinics and pharmacies.
2. Retail level: Affected product or batch(es) recalled from retail suppliers, hospitals, clinics and pharmacies as well as wholesale suppliers.
3. Wholesale level: Affected product or batch(es) recalled from wholesale suppliers.