Dear Healthcare Professional Letters
Recall of specific lots of Geistlich Bio‐Oss Pen® due to issue with the plunger function
Audiences
Healthcare professional
Industry member
Product type
Medical devices
22 October 2020
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A Dear Healthcare Professional Letter has been issued by Raydent Supplies Pte Ltd to inform healthcare professionals about the recall of specific lots of Geistlich Bio-Oss Pen® due to a functional issue with the plunger. Sudden drop in resistance may lead to expulsion of all the granules at once and affect the surrounding tissue, particularly during use for the sinus lift indication. Use of these affected pens could potentially result in patient harm and further medical intervention may be necessary. Healthcare professionals are advised to stop using all affected products and to return them to Raydent Supplies. No action is required for all clinical procedures that have been successfully completed with Geistlich Bio‐Oss Pen® as the quality of the Geistlich Bio‐Oss® granules is not affected by this issue. Please refer to the letter for details.
Only abstracts of the Dear Healthcare Professional Letters (DHCPL) are provided on this website. Details of these letters can be found in the MOH Alert System, which is accessible via the Health Professionals Portal (HPP), a one-stop portal for all healthcare professionals in Singapore. Dentists, medical doctors and pharmacists may access HPP at https://hpp.moh.gov.sg and follow the procedures below to access the MOH Alert system.
Step 1: Select your profession under ‘For Healthcare Professionals’.
Step 2: Click on ‘Useful links’.
Step 3: Click on ‘MOH Alert’ and log in via Singpass.
Step 4: Click on ‘Drug Alerts’ or ‘Med Device Alerts’ to view the DHCPLs.