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Health Sciences Authority
Product Recalls

SUNRIDER® joi® and SUNRIDER® ese™

Audiences

Healthcare professional

Industry member

Product type

Chinese Proprietary Medicines

16 March 2021

Retail-level recall of SUNRIDER joi and SUNRIDER ese due to detection of heavy metal exceeding legislative limits.

This article has been migrated from an earlier version of the site and may display formatting inconsistencies.

Recall details

Date of Recall:

16 March 2021

Product:

  1. SUNRIDER® joi®

  2. SUNRIDER® ese™

Product Category:

Chinese Proprietary Medicines

Batch No.:

  1. SUNRIDER® joi®- LOT# 012089012; EXP 2023/04/07

  2. SUNRIDER® ese™
    - LOT# 012035212; EXP 2023/09/09

Class of Recall:

2

Level of Recall:

Retail

Local Company:

Sunrider Singapore LLC

Description of Issue:

The products were tested under HSA’s product quality surveillance programme and were found to contain Cadmium exceeding legislative limit

Recall Instructions:

Retail suppliers:

Stop supplying the affected batch and return the remaining stocks to the company.

Pictures

SUNRIDER® joi®

Sunrider Joi supplement bottle showing product label and branding

SUNRIDER® ese™

Sunrider Ese supplement bottle showing product label and branding

Note:

The Health Sciences Authority (HSA) publishes information regarding recalls of health products supplied in Singapore. These product recalls may be conducted on a company’s own initiative or upon HSA’s request to remove products where there are issues with quality, safety or efficacy. 

When a recall is initiated, it does not necessarily imply that a product is considered unsafe or is inefficacious. A recall can also be initiated to remove products with quality defects that does not impact safety or efficacy from the market so as to ensure that products registered in Singapore continue to meet the stringent regulatory standards stipulated by HSA.

Not all recalls will lead to press releases. However, when a recall involves a product that has been widely distributed or a product that poses a serious health risk, HSA will issue a press release to inform members of public.

Class of recall

A recall is classified as Class 1 or Class 2 depending on the potential hazard of the issue.

  • Class 1: For recalls of products with issues that can potentially cause serious adverse health outcomes or death.

  • Class 2: For recalls of products with issues that would not likely cause serious adverse health outcomes.

Level of recall

The level of product recall will depend on the potential hazard of the affected product, extent of distribution and whether other mitigating measures can be taken to address the issue.

  1. Consumer level: Affected product or batch(es) recalled from patients and consumers as well as wholesale suppliers, retail suppliers, hospitals, clinics and pharmacies.

  2. Retail level: Affected product or batch(es) recalled from retail suppliers, hospitals, clinics and pharmacies as well as wholesale suppliers.

  3. Wholesale level: Affected product or batch(es) recalled from wholesale suppliers.

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