Retain, cancel or transfer CTGTP registrations
Find out how to retain, cancel or transfer your registered CTGTP.
Retain CTGTP registration
Registered CTGTP will remain in the Register of Class 2 CTGTP, unless:
The registration is suspended or cancelled by HSA
The registration is cancelled by the registrant OR
The annual retention fee payment is not completed within 60 days after the retention due date
The retention due date for each registered CTGTP will fall on the anniversary of the CTGTP registration date.
A retention notice will be sent to the registrant 60, 45 and 30 days before the retention due date.
The SHARE system will automatically create a retention application one day after the retention due date, and payment reminder notices will be sent 15 and 30 calendar days after the retention due date.
Your CTGTP registration will be automatically cancelled if we do not receive your retention fee payment within 60 days after the retention due date.
Cancellation of registration is irreversible.
If your company has an existing GIRO account with us, GIRO deduction will be triggered and a notification on the successful GIRO deduction will be sent to you.
If your company does not have an existing GIRO account with us, an invoice will be sent via email to you, with the payment instructions.
You are advised to update your contact information through SHARE to ensure that you receive your retention notifications without delays.
HSA will not be responsible for failure in the delivery of the retention notices due to outdated email records with us.
Cancel CTGTP registration
Submit your cancellation applications via SHARE, if you no longer intend to retain the CTGTP registration.
A supplier cannot continue to supply the CTGTP after its registration is cancelled.
Cancellation is immediate upon submission and is irreversible.
Requests for reinstatements of cancelled CTGTP registrations will not be entertained. You will need to submit a new registration application for the CTGTP.
Transfer CTGTP registration
A new registrant can submit a change of registrant application via SHARE to transfer CTGTP registration(s) from the current registrant. Change of registrant fees apply.
New registrant eligibility and submission requirements
The new registrant must be a Singapore registered company.
Submission requirements
Letter of Authorisation from the product owner (using the product owner’s company letterhead) containing:
Full name of the CTGTP and its Singapore product registration number, the name and address of the new registrant
A statement authorising the new registrant
A statement to withdraw the authorisation granted previously to the current registrant
The proposed effective date for the transfer
Written confirmation that arrangement has been made with the current registrant for the handing over of the relevant product registration files.
Current registrant responsibilities
Before the change of registrant application is submitted by the new registrant, the current registrant should ensure:
There are no pending or outstanding variation applications for the CTGTP to which the transfer relates
Payment of the annual retention fee due (if applicable) has been completed
The application cannot be processed if either of the above are pending.
