Contact us

We will be glad to assist you if you have any enquiries. You may reach us with the following contact information.

Health Sciences Authority

Address

Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone

(65) 6213 0838
1800-2130800 (Quality Service Manager)

Fax

(65) 6213 0749

Email

HSA_Info@hsa.gov.sg

E-services Helpdesk

Address

Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone

(65) 6776 0168
7.00am to midnight daily

Fax

(65) 6872 3054

Email

helpdesk@hsahelp.gov.sg

Blood services

Bloodbank@HSA

Address

Health Sciences Authority
(Opposite Outram Park MRT Station)
11 Outram Road
Singapore 169078

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Telephone

(65) 6213 0626

Singapore Red Cross Blood Donor Recruitment Programme

(65) 6220 0183

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320


Bloodbank@Dhoby Ghaut

Address

Dhoby Ghaut MRT Station
Dhoby Xchange (Near Exit B)
#B1-05 to 10
11 Orchard Road
Singapore 238826

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Telephone

(65) 6333 5532

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320


Bloodbank@Woodlands

Address

Woodlands Civic Centre
(Opposite Causeway Point)
900 South Woodlands Drive #05-07
Singapore 730900

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Telephone

(65) 6766 0576

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320


Bloodbank@Westgate Tower

Address

Westgate Tower
1 Gateway Drive
#10-01 to 05
Singapore 608531

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Telephone

(65) 6710 7548

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320

Health products regulation

Health products regulation

For enquiries concerning:

  • Therapeutic products
  • Medical devices
  • Health supplements
  • Traditional medicine
  • Cosmetic products
  • Cell, tissue and gene therapy products
  • Clinical trials
  • Manufacturing, importation and distribution
  • Product advertisements and sales promotion
  • Safety alerts and product recalls

Address

Health Products Regulation Group
Health Sciences Authority
11 Biopolis Way #11-01 Helios
Singapore 138667

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Telephone

(65) 6866 1111

Operating hours

Monday to Thursday: 8.00am to 5.30pm
Friday: 8.00am to 5.00pm
Weekends and public holidays: Closed


Enforcement

For enquiries concerning:

  • Illegal dealing of health products

Address

Health Products Regulation Group
Health Sciences Authority
11 Biopolis Way #11-01 Helios
Singapore 138667

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Telephone

(65) 6866 3485

Email

HSA_IS@hsa.gov.sg

Tobacco regulation

For enquiries concerning:

  • Licensing
  • Tobacco-related offences

Address

Tobacco Regulation Branch
Health Products Regulation Group
Health Sciences Authority
3 Biopolis Drive
#03-16 Synapse
Singapore 138623

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Telephone (enquiries on licensing)

(65) 6684 2031
(65) 6684 2032

Telephone (feedback on tobacco-related offences)

(65) 6684 2036
(65) 6684 2037


Fax numbers

Healh Products Regulation Group

(65) 6478 9076

Therapeutic Products Branch

(65) 6478 9032

Medical Devices Branch

(65) 6478 9028

Complementary Health Products Branch

(65) 6478 9037

Cosmetics Control Unit

(65) 6478 9754

Clinical Trials Branch

(65) 6478 9034

Audit and Licensing Division

(65) 6478 9068

Medical Advertisements Unit

(65) 6478 9038

Vigilance and Compliance Branch

(65) 6478 9069

Enforcement Branch

(65) 6478 9065

Tobacco Regulation Branch

(65) 6684 1502

Applied sciences

Chemical Metrology Division

Address

Chemical Metrology Division
Health Sciences Authority
1 Science Park Road
#01-05/06 The Capricorn
Singapore Science Park II
Singapore 117528

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Telephone

(65) 6775 1605

Fax

(65) 6775 1398

Email

HSA_CML@hsa.gov.sg

Pharmaceutical Division

Address

Pharmaceutical Division
Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone

(65) 6213 0806

Fax

(65) 6213 0749

Email

HSA_PD_Enquiry@hsa.gov.sg

Submission and collection hours

HSA Counter, Level 1
8.30am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday


Forensic Medicine Division

Address

Forensic Medicine Division
Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone

(65) 6326 6027
(65) 6213 0659
(65) 6213 0821

Fax

(65) 6225 0217

Forensic Medicine Operations

Address

Forensic Medicine Operations
Mortuary
1 Hospital Drive, Block 9
Singapore 169608

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Telephone

(65) 6326 6027
(65) 6222 1712

Fax

(65) 6222 3092


Biology Division

DNA Profiling Laboratory @ Outram

Address

Biology Division
DNA Profiling Laboratory @ Outram
Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone

(65) 6213 0779

Fax

(65) 6213 0749

Submission and collection hours

(For SPF, except Div D and Div J)
HSA Counter, Level 3
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

DNA Profiling Laboratory @ Synapse

Address

Biology Division
DNA Profiling Laboratory @ Synapse
Health Sciences Authority
3 Biopolis Drive
#03-14/15 Synapse
Singapore 138623

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Telephone

(65) 6684 1503

Fax

(65) 6684 1505

Submission and collection hours

(For SPF Div D, Div J and CNB)
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

DNA Database Laboratory @ PCC

Address

Biology Division
DNA Database Laboratory @ PCC
Health Sciences Authority
391 New Bridge Road
Block A #07-05
Police Cantonment Complex
Singapore 088762

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Telephone

(65) 6557 3503

Fax

(65) 6557 3516

Submission and collection hours

9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday


Forensic Science Division

Address

Forensic Science Division
Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone (Criminalistics)

(65) 6213 0747

Submission and collection hours (Criminalistics)

HSA Counter, Level 3
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Telephone (Document Examination)

(65) 6213 0736

Submission and collection hours (Document Examination)

Forensic Chemistry & Physics Lab
Basement (B1-3)
8.30am to 5.00pm
Monday to Friday


Illicit Drugs Division

Address

Illicit Drugs Division
Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone

(65) 6213 8979

Submission and collection hours

HSA Counter, Level 3
2.00pm to 5.00pm
Monday to Friday


Analytical Toxicology Division

Clinical & Forensic Toxicology Unit

Address

Analytical Toxicology Division
Analytical Toxicology Laboratory
Clinical & Forensic Toxicology Unit
Health Sciences Authority
11 Outram Road
Singapore 169078

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Telephone

(65) 6213 0740

Submission and collection hours (Clinical & Forensic Toxicology Unit)

Clinical & Forensic Toxicology Unit, Level 3
8.30am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Drug Abuse Testing Unit

Address

Analytical Toxicology Division
Analytical Toxicology Laboratory
Drug Abuse Testing Unit
Health Sciences Authority
11 Outram Road
Singapore 169078

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Submission and collection hours (Drug Abuse Testing Unit)

Drug Abuse Testing Counter, Level 3
8.00am to 4.00pm (Submission)
8.00am to 5.00pm (Collection)
Monday to Friday