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Health Sciences Authority

4. Renew or cancel active ingredient importer's and wholesaler's licence

Renew your licence in time to continue dealing in Singapore. You may also choose to cancel an existing licence.

Last updated 13 March 2026

Renew a licence

A licence is valid for 12 months from the date of approval. If you are on GIRO, you can opt for the auto-renewal scheme. Otherwise, you will need to renew your licence manually.

A licence not renewed on time becomes invalid. Once expired, you will need to apply for a new licence before you can continue dealing.

Upon successful renewal, the licence will be valid for 12 months from the last licence expiry date.

How to renew

You may renew your licence automatically via the GIRO auto-renewal scheme.

GIRO deduction is made 30 days before licence expiry. Therefore, ensure you have a sufficient balance in your GIRO account for the deduction. Insufficient funds may lead to an unsuccessful renewal of your licence. A lapsed licence cannot be renewed and a new application must be submitted.

Note: If you wish to apply for GIRO, please submit an eGIRO application.

The new GIRO account application will take around 3 to 4 weeks to process after the receipt of the completed application form. If your GIRO application is not processed in time, submit a manual renewal first to ensure timely renewal of your licence.

Cancel a licence

You may choose to cancel an existing licence if your company does not require it anymore. You can do so via PRISM.

Fees paid are non-refundable. Therefore, if you are on the GIRO auto-renewal scheme, please cancel your licence early and before your next GIRO deduction, which occurs 30 days before your licence expiry date.

Documents required for cancellation of importer's and wholesaler's licence

You need to submit the following documents to support the cancellation application for your importer's and wholesaler's licence:

  1. Letter from the company providing the details on the information:

    • Name and address of the company

    • Date when importation/wholesaling activities will cease.

    • Name and contact detail of the person in charge.

    • Inventory list and disposition of remaining inventory of active ingredients.

  2. Other supporting information or documents may be requested from the company if needed.

How to apply

Submit your application through PRISM. Ensure you have the following before you access the e-service:

If you encounter technical issues, e-mail the HSA helpdesk or call 6776 0168 (from 7.00 am to midnight daily).

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Good Distribution Practice Standards