PRISM (Medical advertisements and sales promotions)
The PRISM e-service gives users the convenience of carrying out transactions with HSA, and to search for related information online.
Last updated 13 March 2026
Ensure you have the following credentials before you access the PRISM e-service:
PRISM helpdesk
If you encounter technical issues with PRISM e-services (e.g. unable to upload documents in PRISM or CRIS), please e-mail the HSA helpdesk with the screenshot of the error message or call 6776 0168 (from 7.00 am to midnight daily) for assistance.
Make an application - apply@prism
Make an application - apply@prism
Withdraw application - withdraw@prism
Withdraw application - withdraw@prism
Amend registration or licence - amend@prism
Amend registration or licence - amend@prism
Renew licence - renew@prism
Renew licence - renew@prism
Transfer permit - transfer@prism
Transfer permit - transfer@prism
Track@PRISM
Enquire@PRISM