PRISM (Cosmetic products and oral dental gums)
The PRISM e-service gives users the convenience of carrying out transactions with HSA, and to search for related information online.
Ensure you have the following credentials before you access the PRISM e-service:
PRISM helpdesk
If you encounter technical issues with PRISM e-services (e.g. unable to upload documents in PRISM or CRIS), please e-mail the HSA helpdesk with the screenshot of the error message or call 6776 0168 (from 7.00 am to midnight daily) for assistance.
Cosmetic products
Cosmetic product notification
Good Manufacturing Practice (GMP) certificate for cosmetic product
Good Manufacturing Practice (GMP) certificate for cosmetic product
Infosearch
Oral dental gums
Product registration
Application turnaround time is 60 working days and excludes the time taken for you to respond to our requests for clarification or additional information (“applicant’s stop-clock”).
Importer's and Wholesaler's Licence
Application turnaround time is 10 working days from the date of audit close out and excludes the time taken for you to respond to our requests for clarification or additional information (“applicant’s stop-clock”).
Infosearch
Other E-services
Track@PRISM
Enquire@PRISM
