PRISM (Chinese proprietary medicines)

The PRISM e-service gives users the convenience of carrying out transactions with HSA, and to search for related information online.

Last updated 13 March 2026

Ensure you have the following credentials before you access the PRISM e-service:

CRIS company account
Corppass (opens in new tab)

PRISM helpdesk

If you encounter technical issues with PRISM e-services (e.g. unable to upload documents in PRISM or CRIS), please e-mail the HSA helpdesk (opens in new tab) with the screenshot of the error message or call 6776 0168 (from 7.00 am to midnight daily) for assistance.

Make an application 提交申请 - apply@prism

E-services	User guide
Apply for Chinese Proprietary Medicines product listing 申请中成药产品批准 (opens in new tab)	User guide [PDF, 283 KB] (opens in new tab)
Apply to import Chinese Proprietary Medicines 申请中成药进口商执照 (opens in new tab)	User guide [PDF, 1.2 MB] (opens in new tab)
Apply for licence to sell Chinese Proprietary Medicines by wholesale 申请中成药批发商执照 (opens in new tab)	User guide [PDF, 1.2 MB] (opens in new tab)
Apply for licence to manufacture or assemble Chinese Proprietary Medicines 申请中成药制造商或分装商执照 (opens in new tab)	User guide [PDF, 1.3 MB] (opens in new tab)
Apply for Chinese Proprietary Medicines import for re-export approval 申请进口并以原包装出口的中成药批准 (opens in new tab)	User guide [PDF, 144 KB] (opens in new tab)
Apply for Good Manufacturing Practice Certificate 申请GMP证书 (opens in new tab)	User guide [PDF, 883 KB] (opens in new tab)
Apply for Good Distribution Practice Certificate 申请GDP证书 (opens in new tab)	User guide [PDF, 1 MB] (opens in new tab)
Apply for Certificate for Exporter of Chinese Proprietary Medicines (Free Sales Certificate) 申请中成药出口证书(自由销售证书) (opens in new tab)	User guide [PDF, 820 KB] (opens in new tab)
Apply for medical advertisement and sales promotion permit 申请广告和促销准证 (opens in new tab)	User guide [PDF, 118 KB] (opens in new tab)

Withdraw application 取消申请 - withdraw@prism

E-services	User guide
Withdraw application for Chinese Proprietary Medicines product listing 取消中成药产品批准的申请 (opens in new tab)	User guide [PDF, 137 KB] (opens in new tab)
Withdraw application to import Chinese Proprietary Medicines 取消中成药进口商执照的申请 (opens in new tab)	User guide [PDF, 233 KB] (opens in new tab)
Withdraw application for licence to sell Chinese Proprietary Medicines by wholesale 取消中成药批发商执照的申请 (opens in new tab)	User guide [PDF, 233 KB] (opens in new tab)
WIthdraw application for licence to manufacture or assemble Chinese Proprietary Medicines 取消中成药制造商或分装商执照的申请 (opens in new tab)	User guide [PDF, 233 KB] (opens in new tab)
Withdraw application for Good Manufacturing Practice Certificate 取消GMP证书的申请 (opens in new tab)	User guide [PDF, 233 KB] (opens in new tab)
Withdraw application for Good Distribution Practice Certificate 取消GDP证书的申请 (opens in new tab)	User guide [PDF, 233 KB] (opens in new tab)
Withdraw application for Certificate for Exporter of Chinese Proprietary Medicines (Free Sales Certificate) 取消中成药出口证书(自由销售证书)的申请 (opens in new tab)	User guide [PDF, 233 KB] (opens in new tab)
Withdraw application for medical advertisement and sales promotion permit 取消广告和促销许可的申请 (opens in new tab)	User guide [PDF, 56 KB] (opens in new tab)

Cancel listing or licence 撤消批准或执照 - cancel@prism

E-services	User guide
Cancel Chinese Proprietary Medicines product listing application 撤消中成药产品批准 (opens in new tab)	User guide [PDF, 140 KB] (opens in new tab)
Cancel licence to import Chinese Proprietary Medicines 撤消中成药进口商执照 (opens in new tab)	User guide [PDF, 297 KB] (opens in new tab)
Cancel licence to sell Chinese Proprietary Medicines by wholesale 撤消中成药批发商执照 (opens in new tab)	User guide [PDF, 297 KB] (opens in new tab)
Cancel licence to manufacture or assemble Chinese Proprietary Medicines 撤消中成药制造商或分装商执照 (opens in new tab)	User guide [PDF, 297 KB] (opens in new tab)
Cancel Chinese Proprietary Medicines import for re-export approval 撤消进口并以原包装出口的中成药批准 (opens in new tab)	User guide [PDF, 141 KB] (opens in new tab)

Amend listing or licence 修改批准或执照 - amend@prism

Please submit a new Chinese Proprietary Medicine product listing application if you wish to amend any of the following information:

如修改下列产品资料,请提交新的中成药申请:

Active Ingredients 活性成分
Dosage form 剂型
Manufacturer/Assembler 制造商/分装商
Product listing type 产品批准类
Application number or product reference number of product before assembly (for locally assembled products) 分装前产品号码改变(本地分装产品)

Amend listing or licence 修改批准或执照 - amend@prism

E-services	User guide
Amend Chinese Proprietary Medicines product listing application 修改中成药产品批准 (opens in new tab)	User guide [PDF, 242 KB] (opens in new tab)
Amend licence to import Chinese Proprietary Medicines 修改中成药进口商执照 (opens in new tab)	User guide [PDF, 1.3 MB] (opens in new tab)
Amend licence to sell Chinese Proprietary Medicines by wholesale 修改中成药批发商执照 (opens in new tab)	User guide [PDF, 1.3 MB] (opens in new tab)
Amend licence to manufacture or assemble Chinese Proprietary Medicines 修改中成药制造商或分装商执照 (opens in new tab)	User guide [PDF, 1.4 MB] (opens in new tab)
Amend medical advertisement and sales promotion permit 修改广告和促销准证 (opens in new tab)	User guide [PDF, 29 KB] (opens in new tab)
Amend company information 修改公司资料 (opens in new tab)
Amend applicant's details for licences and applications 修改执照或中成药产品批准申请者资料 (opens in new tab)

Renew licence 更新执照 - renew@prism

E-services	User guide
Renew licence to import Chinese Proprietary Medicines 更新中成药进口商执照 (opens in new tab)	User guide [PDF, 601 KB] (opens in new tab)
Renew licence to sell Chinese Proprietary Medicines by wholesale 更新中成药批发商执照 (opens in new tab)	User guide [PDF, 601 KB] (opens in new tab)
Renew licence to manufacture or assemble Chinese Proprietary Medicines 更新中成药制造商或分装商执照 (opens in new tab)	User guide [PDF, 601 KB] (opens in new tab)
Renew medical advertisement and sales promotion permit 更新广告和促销准证 (opens in new tab)	User guide [PDF, 65 KB] (opens in new tab)
Auto renewal preference 执照自动更新系统选项 (opens in new tab)	-

Transfer permit 转让已登记的准证 - transfer@prism

E-services	User guide
Transfer medical advertisement and sales promotion permit 转让已登记的广告和促销准证 (opens in new tab)	User guide [PDF, 107 KB] (opens in new tab)

Clearance for import and export 进出口申报 - clearance@prism

Confirmation on import of Chinese Proprietary Medicines for re-export 进口并以原包装出口的中成药产品确认 (opens in new tab)

Track@PRISM

Track my application status or access 'My To Do Lists' 查询申请进度或需答复的事项和问题 (opens in new tab)

Enquire@PRISM

View my licence/listing/permit/certificate 查看本公司批准/执照/准证/证书 (opens in new tab)

Infosearch