PRISM (Chinese proprietary medicines)
The PRISM e-service gives users the convenience of carrying out transactions with HSA, and to search for related information online.
Last updated 13 March 2026
Ensure you have the following credentials before you access the PRISM e-service:
PRISM helpdesk
If you encounter technical issues with PRISM e-services (e.g. unable to upload documents in PRISM or CRIS), please e-mail the HSA helpdesk with the screenshot of the error message or call 6776 0168 (from 7.00 am to midnight daily) for assistance.
Make an application 提交申请 - apply@prism
Make an application 提交申请 - apply@prism
Withdraw application 取消申请 - withdraw@prism
Withdraw application 取消申请 - withdraw@prism
Cancel listing or licence 撤消批准或执照 - cancel@prism
Cancel listing or licence 撤消批准或执照 - cancel@prism
Amend listing or licence 修改批准或执照 - amend@prism
Please submit a new Chinese Proprietary Medicine product listing application if you wish to amend any of the following information:
如修改下列产品资料,请提交新的中成药申请:
Active Ingredients 活性成分
Dosage form 剂型
Manufacturer/Assembler 制造商/分装商
Product listing type 产品批准类
Application number or product reference number of product before assembly (for locally assembled products) 分装前产品号码改变(本地分装产品)
Amend listing or licence 修改批准或执照 - amend@prism
Renew licence 更新执照 - renew@prism
Renew licence 更新执照 - renew@prism
Transfer permit 转让已登记的准证 - transfer@prism
Transfer permit 转让已登记的准证 - transfer@prism
Clearance for import and export 进出口申报 - clearance@prism
Track@PRISM
Enquire@PRISM
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