PRISM (Tobacco importers and wholesalers)

The PRISM e-service gives users the convenience of carrying out transactions with HSA, and to search for related information online.

System

Prism

Online

E-services

Ensure you have the following credentials before you access the PRISM e-service:

If you encounter technical issues for the e-services, e-mail the HSA helpdesk or call 6776 0168 (from 7.00 am to midnight daily) for assistance.

Make an application - apply@prism

  Apply for tobacco import and wholesale licence

Withdraw application - withdraw@prism

  Withdraw tobacco import and wholesale licence application

Cancel licence - cancel@prism

  Cancel tobacco import and wholesale licence  

Amend registration or licence - amend@prism

  Amend tobacco import and wholesale licence
  Amend company information
  Amend applicant's details
   (Applicable for applicants on GIRO only)

Renew licence - renew@prism

  Renew tobacco import and wholesale licence
  Track@PRISM - Track my application status or access 'My To Do Lists'
  Enquire@PRISM - View my registration/licence/permit/certificate/notification status
  Infosearch - Tobacco importers and wholesalers
  Infosearch - Tobacco retail outlets
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