Retain product registration
Retain product registration
All registered therapeutic products are entered into the Register of Therapeutic Products, which is a searchable database on our website. You need to pay an annual retention fee to retain your registered therapeutic product on the register.
Registered products will remain in the register, unless the following happens:
The registration is suspended or cancelled by us.
- The registration is cancelled by the registrant.
- No payment is made for the annual retention fee within 60 calendar days after the retention fee due date.
The annual retention process for therapeutic products is an automatic process if your company has an existing GIRO account with us. The retention applications will be automatically created in the system one day after the product retention due date, and the GIRO collection process will usually be completed about one to two weeks thereafter.
Companies with a GIRO account with HSA can also choose to log in to Renew@PRISM to initiate the retention process (“manual retention”) 60 days in advance of the auto-retention process.
If your company does not have an existing GIRO account with us, you will have to initiate the retention process manually.
If you do not intend to retain your product on the register, please refer to details on cancelling a product registration.
Retention fee due date
The retention fee due date for each therapeutic product falls on every anniversary of the date of registration of the therapeutic product. A retention notice will be sent to the product registrant 60, 30 and 15 calendar days before the retention fee payment is due. If payment is not received, reminder notices will be sent 1, 15 and 30 calendar days after the fee payment due date as well.
When the annual retention fee payment is successfully made, the retention fee due date will be updated to one year from the current retention fee due date. Please note that the GIRO collection process would usually be completed about 1 – 2 weeks after the retention fee due date of the product registration.
The product registrations remain active within 60 days from retention fees due date and the registration status can be verified online via the Register of Therapeutic Products.
You are advised to update your particulars at Amend@PRISM to ensure that retention notifications are received.
Retention fee payment
The retention fee would be charged to the current product registrant on the retention fee due date, regardless of any pending change of registrant applications.
- If payment is made after a reminder notice is sent 30 calendar days after the fee payment due date, the fee payment must be accompanied by reasons for late payment.
- Notification for retention fee payment will not be sent for any pharmaceutical drugs that are suspended by us. Payment of retention fee will resume only after registration is unsuspended.
You are encouraged to make payment for the retention fee via GIRO (application form227 KB). To activate GIRO payment, please fill up the application form and mail the original copy to:
Health Sciences Authority
11 Outram Road
Upon successful GIRO deduction, an e-mail will be sent to you informing of the completion of the retention procedure.
Log on to Renew@PRISM to make payment via eNETS or credit card if:
You don't have a GIRO account.
- It is 30 calendar days after the fee payment due date for GIRO account holders.
Refer to our guide for Retention of Therapeutic Product on the Product Register266 KB for more information.