You have to apply to amend an approved dealer's licence if there are changes to be made to the details of your company.
You may amend your company's information in order to change particulars such as company name and address, provided there is no change to the company's Unique Entity Number (UEN). For change in UEN, you will need to apply for a new CRIS account and thereafter submit a new application.
You may also amend the applicant's details for licences and applications, such as name and contact details.
Note: Amendments to company or applicant details will affect all registrations and licences your company has with us. There are no fees for such amendments.
An amendment application has to be submitted when there are changes to your approved licence details, such as for scope of activities and premises.
Site inspections may be conducted by us for certain amendments such as those that would have direct impact on the product's quality.
An example of an amendment that requires site inspection is the inclusion of a new warehouse or change in location or address of the current warehouse for the storage of Chinese Proprietary Medicines.
An amendment that does not require site inspection is the deletion of an existing warehouse.
Note: While these amendments generally do not require site inspection, there may be cases where we may still conduct one if it is deemed necessary.
You need to submit the following documents in English, where applicable:
Compulsory for addition of a new warehouse or change in location or address of current warehouse.
The layout floor plan will need to have the following information: (i) The full address of the warehouse (ii) The dimensions (length and width) of the warehouse (iii) Indication of various storage areas, e.g. receiving bay, quarantined product area, released product area, rejected product area, returned product area, recalled product area, outgoing staging area, etc.
Refer to Chinese Proprietary Medicine dealer's licence fees and turnaround time for more information.
Submit your application through PRISM. Ensure you have the following before you access the e-service:
If you encounter technical issues, e-mail the HSA helpdesk or call 6776 0168 (from 7.00 am to midnight daily).
The following amendments do not require site inspection:
Refer to Chinese Proprietary Medicine fees and turnaround time for more information.
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