Ensure you have the following credentials before you access the PRISM e-service:
HSA PIN Holders will be able to access PRISM and MEDICS to draft the online applications (i.e perform the role of "Drafter"). The draft applications can then be confirmed and submitted by the persons authorized in the company CRIS Accounts as "Submitter".
Apply for new HSA PIN
The business owner, partner, director or corporate secretary whose name is registered with the Accounting and Corporate Regulatory Authority (ACRA), can apply for the HSA PIN for an overseas employee or business partner by submitting this authorisation form317 KB.
Change or reset HSA PIN password
Deactivate HSA PIN
To remove an existing HSA PIN holder, please submit this notification form132 KB.
If you encounter technical issues for the e-services, e-mail the HSA helpdesk or call 6776 0168 (from 7.00 am to midnight daily) for assistance.