PRISM (Clinical trials)
The PRISM e-service gives users the convenience of carrying out transactions with HSA, and to search for related information online.
Last updated 24 May 2026
Ensure you have the following credentials before you access the PRISM e-service:
PRISM helpdesk
If you encounter technical issues with PRISM e-services (e.g. unable to upload documents in PRISM or CRIS), please e-mail the HSA helpdesk with the screenshot of the error message or call 6776 0168 (from 7.00 am to midnight daily) for assistance.
Make an application - apply@prism
For clinical trials requiring CTA/CTN/CTC
For clinical trials not requiring CTA/CTN/CTC, such as medical device trials
Withdraw application - withdraw@prism
Amend registration or licence - amend@prism
For clinical trials requiring CTA/CTN/CTC
For clinical trials not requiring CTA/CTN/CTC, such as medical device trials
Track@PRISM
Enquire@PRISM