Pharmaceutical analysis

You may check out our website HSA | Health supplements and HSA | Voluntary Notification of Health Supplements and Traditional Medicines for guidance. You may also contact our regulatory specialist (email: hsa_chp@hsa.gov.sg) for an evaluation of your product and advice on the testing requirements.

You are advised to contact our regulatory specialist via hsa_chp@hsa.gov.sg for an evaluation of your product and advice on the testing requirements.

For us to issue a quotation, we would require more information on the product and the submitter. Please fill up Request for Quotation and we will email the quotation to you. The submission and payment details would be indicated in the quotation.

You may refer to the answers as stated under Q1, 2 and 3.

Please ensure that the sample is properly and clearly labelled with the product name and batch number (if available) in either English or Chinese. Kindly attach the test request and acknowledgment form to the sample.

Please send your product to the drop-off box at mailroom service at HSA level 1, 11 Outram Road, Singapore 169078. Do ensure the dimension of the parcel is not more than 15 cm thick and 23 cm width. If the size of the parcel exceeded the limit, please contact us at 6213 0719 for further assistance. 

Yes, we do provide invoice upon client’s request after the test report is ready. If you require an invoice on the tests that you had paid for, please contact our Finance department at hsa_billing_enquiry@hsa.gov.sg and provide your company’s name and the quotation number so that they can email the invoice to you.

If you wish to withdraw your sample from testing, you will need to give a written notice to the Pharmaceutical Laboratory. If the testing analysis has already commenced upon receipt of your withdrawal notice, you will be charged for any services performed.

Testing is specific, no single test can guarantee the safety of the product. You will have to decide what to test based on the indications of your TCM/health supplement. Should you need to discuss further with our Officer, you can contact hsa_pd_enquiry@hsa.gov.sg and we will get back to you soon.

Our laboratory provides testing services to traders and general public with a fee. Our typical turnaround time (TAT) is 21 working days. However, the TAT can also vary depending on the types and number of tests requested. In general, the testing fee can range from $376.05 (Heavy Metals analysis) to $1013.70 (Common Poisons Screening test) per test depending on the types of tests requested.

You may also refer to SAC SINGLAS (Click ‘Advanced Search’, Scheme: Laboratories, Field/Programme: Chemical & Biological Testing) for the list of accredited commercial laboratories that could provide similar services.

If the request for testing is in response to an adverse event, you may refer to the Adverse Event Report procedure. 

No, an electronic copy of the test report will be sent to your email.