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This application is a service of the Singapore Government.

Health Sciences Authority


Click here to submit the Electronic Foreign Vendor Creation Form.

Click here to view the HSA e-Services system downtime schedule.

Health Products Regulation

E-Services / Forms for Administrative Matters

Service & Form Description
Client Registration and Identification Service (CRIS)

For companies to apply for a CRIS Account, which is required for authorisation of employees to transact with HSA on the company’s behalf via e-Services in PRISM and MEDICS.

Change of Business/ Company Information

To update changes in business information such as company name, company address, contact details and other information.


To apply for HSA PIN to access e-Services in PRISM and MEDICS.

Note: HSA PIN is the current e-Service login mechanism for foreigners who do not have SingPass/CorpPass.   

Information Search

Database for checking the following information:
·        Registered health products
·        Licensed pharmacies
·        Licensed tobacco retailers
·        Illegal products found in Singapore

Application form for Interbank GIRO

To arrange for interbank GIRO for payment of various regulatory fees.

E-Services / Forms for Regulatory Matters

For the regulation of health products, there are two main e-Service platforms for business entities /companies to transact with HSA.

E-service Platform Description
Pharmaceutical Regulatory Information System (PRISM)

E-Service platform for companies dealing with the following products and activities:

·        Clinical Trials
·        Therapeutic products
·        Chinese Proprietary Medicines &
          other complementary health products
·        Cosmetic products 

Medical Device Information & Communication System (MEDICS)

E-Service platform for companies dealing with medical devices.

E-Services/Forms for Specific Health Products and Activities  

Companies that deal in specific health products or carry out certain regulated activities may transact with HSA via the specific e-Services below.

Health Products & Activity Description
Therapeutic Products To access PRISM and relevant Forms for therapeutic products registration.  
Medical Devices

To access MEDICS and relevant Forms for medical device registration and licensing.

Chinese Proprietary Medicines

To access PRISM and relevant Forms for listing of Chinese Proprietary Medicines (CPMs).

Cosmetic Products & Oral Dental Gums

To access PRISM and relevant Forms for cosmetic product notification and registration of oral dental gums.

Clinical Trials

To access PRISM and relevant Forms for clinical trial applications.

Manufacturing, Importation & Distribution

To access PRISM and relevant Forms for licensing and certification of dealers (i.e. manufacturers, importers/exporters, suppliers) and pharmacies.

Medical Advertisements & Sales Promotion

To access PRISM and relevant Forms for medical advertisement and sales promotion permits.

Adverse Event Reporting

Adverse Event Reporting Form and Guidelines for healthcare professionals and companies to report adverse events and safety information to HSA.  

Tobacco Products

To access LicenceOne, PRISM and relevant Forms for tobacco product licences.


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Blood Services

e-Service Description
E-Appointment To make an e-Appointment for Blood Donation
Parental Consent Form Consent form for blood donors who are from 16 to 17 years old
Guarantor’s Undertaking for Foreign Donor For foreign donor using a fixed Singapore address of a Singapore citizen or permanent resident who is willing to act as point of contact for blood donor

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Applied Sciences

e-Service Description
Forensic Medicine Application form for Autopsy / Toxicology-related report
Pharmaceuticals, Cosmetics & Tobacco Testing services from HSA’s Pharmaceutical, Cosmetics, and Cigarette Laboratory.

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